Privacy Policy cikgu888 — Protection of Your Personal Data

1Introduction

Cikgu888 is committed to protecting the privacy of every individual who uses our platform. This Privacy Policy explains in detail how we collect, use, store, and protect your personal data when you register, log in, make a deposit, play games, or interact with any part of the cikgu888 platform.

This document is drafted in accordance with internationally recognised data protection principles, including applicable Personal Data Protection Act (PDPA) requirements. By using the cikgu888 platform, you consent to the practices described in this Privacy Policy.

We value the trust you place in us. That's why we are committed to handling your data in the most responsible, transparent, and secure way possible.

2Data Collected

Cikgu888 collects your personal data through several means depending on how you interact with our platform. The following are the categories of data we collect:

We only collect data that is strictly necessary for the stated purposes. cikgu888 does not collect sensitive data such as your health information, political views, or religious beliefs.

3How Your Data Is Used

The data we collect is used solely for legitimate purposes directly related to the operation of the cikgu888 platform. Specifically, we use your data to:

• Account Management: Create, verify, and maintain your account at cikgu888 securely.
• Transaction Processing: Process deposits, withdrawals, and any financial transactions you carry out on the platform.
• Platform Security: Identify and prevent fraudulent activity, unauthorised access, money laundering, and system abuse.
• Customer Support: Enables our support team to handle your enquiries and issues efficiently and effectively.
• Legal Compliance: Fulfil legal and regulatory obligations applicable to platform operations.
• Service Improvement: Analyse aggregated and anonymised usage patterns to improve the user experience.
• Marketing Communications: Send you information about relevant promotions and bonuses — only if you have given your consent to receive them.

4Data Sharing with Third Parties

Cikgu888 does not sell, rent, or trade your personal data to any third party for marketing purposes. However, under limited and specific circumstances, we may need to share your data with:

• Payment Service Providers: To process your deposits and withdrawals, the necessary transaction information is shared with approved payment processors such as banks and e-wallet providers. All such providers are bound by strict confidentiality agreements.
• Game Providers: Minimum technical data required to run games is shared with licensed game providers such as Pragmatic Play and PG Soft.
• Legal Authorities: cikgu888 will disclose your data to law enforcement agencies or regulatory bodies if required to do so by a valid court order or legal provision.
• Fraud Prevention: In cases suspected of involving fraud or money laundering, required information may be shared with relevant authorities for investigation.

5Data Storage & Security

Cikgu888 employs the latest security technologies and procedures to protect your data from unauthorized access, loss, alteration, or unauthorized disclosure.

• 256-bit SSL Encryption: All data transmitted between your device and cikgu888 servers is protected with SSL 256-bit encryption — the same standard used by Malaysia's leading banking institutions.
• Secure Data Storage: Personal data is stored on servers protected by strict access controls, at-rest encryption, and continuous 24/7 security monitoring.
• Restricted Access: Only cikgu888 staff who genuinely need to access your data to perform their authorised duties may do so, and every access is logged.
• Retention Period: Personal data is retained for as long as your account is active or as long as necessary to fulfil the stated purposes and legal obligations. Once no longer required, data is securely deleted.

6Your Rights as a Data Subject

As a cikgu888 member, you have the following rights regarding your personal data, and we are committed to respecting and facilitating the exercise of those rights:

To exercise any of the above rights, contact the cikgu888 support team via 24/7 live chat or our official email. We may require identity verification before processing your request to protect the security of your data.

7Cookies & Tracking Technologies

Cikgu888 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled as they are critical to platform security.
• Performance Cookies: Collect anonymous information about how visitors use the platform to help us identify and improve areas that need enhancement.
• Functional Cookies: Store your preferences such as language and display settings to deliver a more personalised experience during your visit.
• Analytics Cookies: Used to understand traffic patterns and user behaviour in an aggregated, anonymised manner for platform improvement purposes.

You can manage cookie usage through your web browser settings. However, blocking essential cookies may affect the functionality of the cikgu888 platform and your gaming experience.

8Child Data Protection

Cikgu888 takes the protection of minors very seriously. Our platform is intended for individuals aged 18 and above only. We do not knowingly collect or process personal data from minors.

If we discover that data from underage individuals has been collected without our knowledge, that data will be deleted immediately and the associated account will be closed. Parents or guardians who suspect their child has registered on this platform are encouraged to contact us right away.

9Links to External Sites

The cikgu888 platform may contain links to third-party websites in certain contexts. This Privacy Policy applies solely to cikgu888 and does not cover the privacy practices of any external websites you may visit.

Cikgu888 has no control over the content, privacy policies, or practices of third-party websites. We encourage you to independently read the privacy policy of every website you visit to understand how they handle your data.

10KYC & Identity Verification

The Know Your Customer (KYC) process is an essential requirement to ensure platform security and comply with anti-money laundering regulations. As part of this process, cikgu888 may request:

• Identity Document: Malaysian Identity Card (MyKad), passport, or recognised identification document.
• Proof of Address: Utility bill statements, bank statements, or other official documents verifying your current residential address.
• Proof of Payment Method: A screenshot or document confirming ownership of the registered bank account or e-wallet.

All KYC documents provided are stored with full encryption and accessed only by authorized personnel for verification purposes. These documents are not used for any other purpose and are not shared with third parties unless required by law.

11Amendments to the Privacy Policy

Cikgu888 reserves the right to amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or new technologies we adopt. Any amendment will take effect immediately upon being published on the platform.

• For material amendments that substantially affect your rights, we will send a notification to your registered email address at least 7 days before the amendment takes effect.
• Continued use of the platform after amendments to the Privacy Policy means you accept the latest version.
• Historical versions of the Privacy Policy are available upon request — contact our support team to obtain them.

We encourage you to review this page regularly. The latest update date is always displayed at the top of this document.

12Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we strongly encourage you to reach out to us:

We will endeavour to address all privacy-related enquiries with care and in a timely manner. Your trust is our number one priority.